PEO Services

PEO Implementation & Support Specialists

Experienced project management and expert support

Regardless of which PEO you select, your assigned Melita PEO Implementation team will be there every step of the way to:

  • Oversee the project to proactively enforce milestones for customer success, and to hold the PEO accountable.
  • Consultation and guidance on decisions required during the implementation and onboarding.
  • Offer advice on handbook policies and time off policies to align with your company culture
  • Extra hand to get things done such as:
    • Extracting information from current technology
    • Working with your current benefits providers to gather current enrollment data
    • Technology testing 
    • Audit data loaded into PEO technology 
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Our PEO Implementation Services

Dedicated Project Management

We handle the process from start to finish. You’ll have a dedicated People Ops Leader with management experience to keep everything on track.
  • Stay on track with full control over every milestone.
  • We speak directly with the PEO to make sure deadlines stay on schedule.
  • We keep everyone informed and accountable with clear communications.

Full Oversight of Implementation Milestones

We set clear goals from day one. Then we hit every one of them.
  • From kickoff to go-live, we own the timeline.
  • Flag issues early and fix them fast.
  • Make sure each task gets done right and on time.

Coordination with the PEO to Ensure Deadlines Are Met

We stay one step ahead and don't wait for things to go sideways.
  • Meet regularly with your PEO.
  • Push for answers when things slow down.
  • Drive the process to protect your time and resources.

Employee Handbooks, Policy Optimization, Compliance Audits

We review your current policies. Then we improve them.
  • Make sure your handbook reflects your culture and defines your position in the industry
  • Optimize your policies for clarity and fairness across a diverse and dynamic team
  • We audit compliance risks and suggest fixes

Hands-On Administrative Help

We roll up our sleeves and help with the details that slow most teams down.
  • Move your employee data safely and correctly.
  • Gather benefit enrollment info without chasing vendors.
  • Set up new hire records the right way from day one.

Technology Integration

We test and verify every step to make sure your systems work.
  • Check the PEO platform for errors before go-live.
  • Validate employee data to prevent future issues.
  • Set up and test your employee portal so everything runs smoothly.

We Don’t Stop at Go-Live

Once your PEO setup goes live, we stay right by your side. You won’t get left to figure things out alone. 

  • Stay compliant and confident.
    We handle updates, reviews, and benefit changes so you stay ahead of regulations.
  • Help your team without the wait.
    Your employees can reach out directly with questions about payroll, claims, or coverage. We respond fast.
  • Know what’s working and what’s not.
    We run annual performance reviews and gather feedback to track how well your PEO is serving you
  • See if your PEO still makes sense.
    We compare your current plan with market options to help you save money, improve coverage, and grow with the right partner in the long run

PEO Implementation & Support

PEO Implementation & Support 

Meet your dedicated Melita Specialists

Your assigned People Ops Leader, Compliance Specialist, and Benefits Advisor are responsible and accountable for the following:

People Ops
Leader
Benefits Advisor

Implementation Assistance & Support

  • Act as client liaison for entire implementation process
  • Attend implementation calls/meetings
  • Provide guidance on best practices for employee handbook, leave policies, etc.
  • Project manage to ensure implementation remains on track and on schedule
  • Ensure client contacts understand PEO technology, client support contacts, HR contacts, etc.
Compliance
Specialist

 Employer Support & Guidance

  • Assist with issues or problems with PEO services and support
  • Provide guidance and assistance with complex HR issues
  • Annual benefits analysis comparing current PEO costs and coverages with alternative market options

The Employee Support Advocate Team is responsible and accountable for the following:

Employee Support
Advocate

 Employee Support

  • Fast, friendly, expert email and phone support
  • Benefits Coverage & Eligibility questions
  • Help with benefits enrollment decisions
  • Insurance Claims Assistance
  • Payroll questions and changes
  • Employee portal tech support
  • Available M-F 8:00 AM – 5:00 PM PST

Optional Supplemental Support Services

Every situation is unique and every PEO is different, so Melita can help create a custom service solution to fill the gaps where needed. Some typical supplemental support services to achieve this goal include:

  • International HR, payroll and benefits setup and support
  • Payroll processing
  • Employee Relations Support
  • Strategic HR Support
  • Performance Management technology and training

Additional PEO Services

Get PEO quotes from all of the major PEOs on the market and expert guidance to make the right decision for your business.

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Total project management of migration including project plan with specific timelines and actions.

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Build your custom PEO comparison quote

Simply fill out our PEO Quote survey and we will put together a comprehensive side-by-side comparison of all your PEO options for you.

Get a PEO Quote

Talk to one of our HR experts for help

Not sure which services you need, or simply looking to speak to a specialist? Someone from our expert, HR-loving team would be happy to guide you.

Book a Consultation

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