More than ever, Human Resources Departments are expected to be strategic contributors to the success of their company’s overall business objectives. Achieving this goal requires effective and efficient execution of the administrative responsibilities required of HR. The Melita Group offers complete end-to-end outsourcing services to relieve HR of the resource draining administrative functions that make HR less strategic and more administrative. By partnering with The Melita Group, employers can obtain the expertise and administrative capabilities of a proven professional services firm that is committed to delivering the highest quality, most comprehensive service offering in the industry.

By outsourcing administrative functions to The Melita Group you can rest assured that your employees are being well served and you can refocus your limited resources on activities that will increase HR's value to the organization.

Key Outsourcing Services:

Complete end-to-end benefits administration outsourcing including:

  • Benefits help desk/Call center.
  • Employee self-service software with full online enrollment capabilites.
  • Consolidated premium billing/reconciliation services.
  • Complete eligibility transaction processing.
  • Full COBRA administration.
  • Open enrollment management and tracking functionality.

Comprehensive menu of VirtualHR Outsourcing packages to meet the needs of organizations large and small. Packages include:

  • Unlimited phone and email access to senior level HR professionals
  • Access to a members only HR portal on the Melita website
  • Complimentary HR Compliance Audit
  • Discounts on a broad array of HR Consulting Services
  • Periodic seminars on HR trends
  • On or off-site HR Management

By deploying the Melita Group's outsourcing services, you will achieve results that ultimately make HR more productive and less administrative. Typical results of outsourcing include:

  • Reduced administrative workload for HR staff.
  • Improved HR practices, policies, and procedures.
  • Improved service to employees.
  • Greater employee understanding and appreciation of their total compensation.
  • More accurate reconciliation/audit of insurance invoices.
  • Improved accuracy of employee data.
  • Reduced legal liability associated with:
    • Employment law violations.
    • COBRA administration.
    • Miscommunication of benefits program details.
    • Failure to properly and completely comply with the multitude of HR/benefits related compliance issues.





"We grew from 100 employees to over 800 employees in three years, with an HR staff of less than four employees, thanks in large part to the outsourcing services of The Melita Group."

Aaron Bean
Director, Human Resources